Shipping policy

Last updated: September 4, 2026

ORDER PROCESSING

Orders are fulfilled and dispatched from our fulfillment facility in China.

Most in-stock orders are prepared for shipment within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day. Personalized, made-to-order, or temporarily backordered items may require additional processing time; any different estimate will be stated on the relevant product page or communicated before shipment.

SHIPPING DESTINATIONS

Drunk Angel ships to the countries and regions available in the country selector and at checkout. Available shipping methods, prices, and estimated delivery times are displayed at checkout based on the delivery address.

ESTIMATED DELIVERY TIMES

Delivery estimates shown below are transit estimates after an order has been processed and handed to the carrier. They are not guaranteed delivery dates.

United States: Free Standard Shipping generally takes 7–12 business days. FedEx Priority Shipping generally takes 3–7 business days.

Canada, Australia, and Germany: Standard shipping generally takes 7–11 business days. FedEx Priority Shipping generally takes 3–7 business days.

France: Free Standard Shipping generally takes 7–12 business days. FedEx Priority Shipping generally takes 3–7 business days.

United Kingdom: Standard shipping generally takes 6–10 business days. FedEx Priority Shipping generally takes 3–7 business days.

Other supported international destinations: Standard shipping generally takes 7–11 business days unless a different estimate is displayed at checkout.

The checkout page is the authoritative source for the shipping services, charges, and delivery estimates available for a particular order.

SHIPPING COSTS

Shipping charges, including any free-shipping option or order-value condition, are displayed at checkout before payment.

DUTIES, TAXES, AND CUSTOMS

For international orders, duties, import taxes, and customs charges are handled as displayed at checkout. When a shipping option is specifically marked “Duties Included” or “Tax Free,” those charges are handled as indicated for that option. Otherwise, the recipient is responsible for any duties, import taxes, customs clearance fees, or other government charges that may apply.

Customs processing may delay delivery. Drunk Angel cannot control delays caused by customs authorities.

TRACKING

Tracking information will be emailed after the order has shipped, when tracking is available. Please allow time for the carrier to activate the tracking number.

ADDRESS CHANGES

Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order has entered processing or has shipped.

LOST, DAMAGED, OR DELAYED PACKAGES

If tracking shows a package as delivered but it cannot be located, or if a package appears lost, damaged, or materially delayed, contact us promptly with the order number and relevant details. We will review the matter with the carrier and provide assistance in accordance with applicable law.

CONTACT

For shipping questions, contact our customer support team at market@drunkangel.com.